1. Introduction

Athira – Global Centre for Cancer Care, Precision Genomics & Blood Disorders respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us, request a consultation, or use our online services.

2. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name and contact details
• Phone number and email address
• Appointment and consultation details
• Information submitted through enquiry or contact forms
• Information required for providing requested healthcare services
• Any other information you choose to provide to us

3. Medical Information

When you request medical consultation or healthcare services, you may choose to provide health-related information relevant to your consultation or treatment.

Such information will be handled only for legitimate healthcare, consultation, administrative and service-related purposes and in accordance with applicable laws and professional obligations.

4. How We Use Your Information

Your information may be used to:

• Respond to your enquiries and requests
• Schedule and manage appointments
• Provide consultation and healthcare-related services
• Communicate with you regarding appointments or services
• Coordinate your requested consultations
• Improve our website and services
• Maintain website security and prevent misuse
• Comply with applicable legal and regulatory requirements

5. Online Consultations

Athira may provide online or video consultation services. Information provided during an online consultation may be used by the relevant healthcare professionals for consultation and treatment-related purposes.

Patients should use secure devices and internet connections when accessing online consultation services.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage and enhance your browsing experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Sharing of Information

We do not sell or rent your personal information to third parties.

Information may be shared with healthcare professionals, service providers, technology providers or other authorised parties when necessary to provide requested services, operate our website, process appointments, maintain security, or comply with legal requirements.

8. Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. Third-Party Services

Our website may use third-party services or platforms for functions such as appointment scheduling, online consultations, communication, analytics, hosting or other website-related services.

These third parties may process information according to their own privacy policies and applicable terms.

10. Your Rights

Subject to applicable laws, you may have rights regarding your personal information, including the right to request access, correction or clarification of information held about you.

You may contact us using the details below for privacy-related requests or questions.

11. Children's Privacy

Our services may involve patients of different age groups. Personal information relating to children should be provided by or with the involvement of an appropriate parent, guardian or authorised representative where required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, legal requirements or privacy practices.

Any updated version will be published on this page with the revised effective date.

13. Contact Us